Midas/Mavis Manager Tory admits on recorded voicemail that safety-critical parts billed as "Installed" were actually left in a box on the floor.
MAVIS CORPORATE HAS ACKNOWLEDGED THIS EVIDENCE AND REFUSED TO REMEDIATE.
STATUS: ESCALATING TO NEVADA ATTORNEY GENERAL & LOCAL MEDIA
● REC
⚠ PUBLIC SAFETY ALERT & TECHNICAL AUDIT ⚠
INVESTIGATION SUMMARY: Catastrophic suspension failure and mechanical separation of a 3/4-ton heavy-duty vehicle following service at a Midas / Mavis regional facility.
EXHIBIT 1
EXHIBIT 1: Total structural failure of the upper control arm interface (Passenger Side).
EXHIBIT 2
EXHIBIT 2: Forensic analysis of the failed stud. Total omission of mandatory safety-locking hardware (cotter pin).
EXHIBIT 3
EXHIBIT 3: Driver's Side Inspection. Evidence that technicians installed the cotter pin but FAILED TO BEND OR SECURE IT.
PROFESSIONAL CDL SAFETY AUDIT:
Failure attributed to gross mechanical negligence and violation of torque / securement standards.
LEGAL STATUS: Documentation prepared for regulatory enforcement and fraud investigation.
Verified technical analysis by U.S. Patent Holder and Fleet Operator.
LEGAL DEFINITION: NRS 200.5092
🔴 DOUBLE ELDER EXPLOITATION ALERT
Under Nevada Law, Mavis Tier 1 / Midas has targeted TWO "Protected Older Persons":
Protected Senior Owner: Age 83. Vulnerable adult with dementia. Subjected to documented billing fraud and sabotage.
Authorized Agent (Gabriel): Age 60. LEGAL CLASSIFICATION: OLDER PERSON. Subjected to physical endangerment and harassment.
⚖️ STATE INVESTIGATION VERIFIED: PC-0000016222
Formally accepted by the Nevada DMV Compliance Enforcement Division.
🔴 CORPORATE LIABILITY AUDIT: CLAIM #4370851
STATUS: MAVIS TIRE ATTEMPTING TO EVADE RESPONSIBILITY
Corporate Risk Management is attempting to deflect liability onto a franchise while requesting the return of the vehicle to the hostile facility where sabotage occurred. RESOLUTION REJECTED.
Current Accruing Liquidated Damages
TOTAL PENALTY: $150.00 / DAY
🔴 ALERT: COLLUSIVE HARASSMENT & CORPORATE NEGLECT
INVESTIGATION FINDINGS: LIABILITY SEPARATION
March 28-30: Managers Tory and Robert worked in tandem to defame an 83-year-old senior ("Gangster") and physically endanger the Agent (Age 60) in extreme heat to prevent observation of the shop floor.
Tactical Intimidation: Forced transport in a private Mustang with locked-recline seating and forcible ejection at a private residence.
Corporate Failure (March 31): Visiting Mavis Corporate staff were on-site while technicians ignored safety repairs to sweep floors. Liability extends to the parent organization for Negligent Supervision.
Technical Verification: Independent mechanic Lalo was hired to finish the "un-installable" lower ball joint on April 3rd. Lalo completed this work in 30 minutes. Lalo is in no way at fault for the failure.
Lethal Failure: On April 24, the Upper Ball Joint (Installed by Midas) separated due to missing locking hardware. Lalo's lower installation remained secure; Midas's uppers caused the collapse.
STATUS: NRS 200.5091 (ELDER EXPLOITATION) - CONCERT OF ACTION DOCUMENTED.
⚖️ FORENSIC AUDIT: SLANDER PER SE & MALICIOUS INTENT
ESTABLISHING LEGAL MALICE UNDER NEVADA LAW
EXHIBIT D-F: SIGNED TESTIMONY OF HARASSMENT
FINDINGS OF PREMEDITATED BIAS:
Investigation establishes that the Structural Sabotage and Billing Fraud were motivated by a coordinated pattern of dehumanization.
Slander Per Se: Manager Tory utilized criminalizing language, labeling an 83-year-old senior with dementia a "GANGSTER" to bias the shop staff.
Pretext for Exclusion: Based on this defamation, Manager Robert barred the Agent (Age 60) from the facility, creating the window for unobserved mechanical sabotage.
NRS 200.5092 Violation: Utilizing slurs to intimidate a vulnerable person constitutes the Infliction of Mental Anguish.
Structural Failure – Upper Control Arms: Full metal fatigue and bushing delamination.
Steering Knuckle Destruction: Ovalized tapered interface due to unsecured separation.
Suspension System Reset: Complete removal of all Midas components; matched sets required.
Midas Service Experience – Customer Testimony
This page documents a personal customer experience regarding auto repair service performed at a Midas location in Las Vegas, Nevada.
Summary of Service
I paid approximately $527.19 in labor for the installation of ball joints on my 1998 Chevy Suburban 2500. Work involved installing customer-supplied parts.
Issue Discovered
After payment, I inspected the vehicle while on the lift and found the lower ball joint remained inside the box on the shop floor. Management admitted on voicemail it was never installed.
Watch the Midas Testimony Video
Forensic Recovery
I hired an independent mechanic, Lalo, who identified a stripped and unsecured castle nut left by Midas—a condition that could have resulted in immediate steering failure.
Forensic evidence: Stripped Grade-8 safety hardware removed from vehicle.
FINAL UPDATE: On April 24, 2026, the suspension failed catastrophically due to the negligence documented above. The vehicle is currently grounded pending remediation.
